REtail

Retail today is all about disruption.

The fast-changing world of retail demands adaptability. And our retail consultants know what it takes to stay out front. We pioneered the omnichannel concept a decade ago, and since then have been at the forefront of defining the Future of Retail.

It’s time for a new culture, one that continuously resets. With the right strategy, data, and level of agility, every retailer can reset, build back better, and grow. Along with purpose-led commitments to environment, social and governance (ESG) principles and modern digital technology, such as cloud, retailers need to focus on six imperatives for growth—consumer offerings, channels, fulfillment, sourcing, talent and data. This is retail’s moment of truth.

The imperative is to reset the business responsibly, and then have the agility to keep resetting to find profitable growth in an ever changing and challenging world.

Achieving top- and bottom-line growth is a challenge for many, and for some, long-term viability is in question. Today, retailers need to objectively evaluate their roles and value propositions, and prioritize the strategies ― both refinements and bold moves ― required to win in the future. BIBI Company combines deep industry expertise, fact-based insights and sophisticated analytics to identify solutions to complex issues and to build confidence among management teams so they can take informed strategic action.

REIMAGINED CUSTOMER EXPERIENCE

Fuel growth—one customer touchpoint at a time.

Exceed customer expectations while bolstering your brand with our tailored recommendations for brand growth strategy, the shopper journey, customer loyalty, and digital marketing.

intelligent retail experience

Harness operational efficiency to win.

Whether you want to leverage data to grow categories, nail pricing, or enhance your supply chain, you can transform your business by optimizing operations.

modern retail organization

Strengthen operations from the inside-out.

A competitive position relies on airtight operations. Optimize your talent, process, and overall structure by integrating new capabilities and ways of working.

Omni-connected retail workforces

The dynamic between retail employees and employers shifted. They have a different relationship based on a new employee mindset focused on purpose, personal fulfillment, choice and trust. Whether they work in the head office, distribution center or store, retail employees have a newfound understanding of what matters beyond a benefits package.

The Data Arms Race

Omni-connected retail workforces

In the race to maintain consumer intimacy and relevance, nothing is more vital than securing an exclusive understanding of the behaviours and intentions of today’s channel-agnostic consumer. Data-propelled growth is consequently a mainstream pillar of commercial strategy and consumer packaged goods (CPG) companies are snapping up data enterprises at an accelerating rate.

Sustainability in fashion

The fashion industry is increasing its efforts to tackle environmental, social and governance (ESG) issues. Leaders are supporting the scaling of new solutions in product development, sourcing, logistics and fulfillment, leveraging advances in data technology for ESG reporting, traceability, supplier engagement, and more. Coalitions are forming across the sector to promote progress towards a more sustainable fashion industry.